Support

How and where can I order ?

There are 2 ways to order our products. By sending an email to us (Ceetra.air@gmail.com): please include the model and quantity you are going to order. Please also provide your phone number and the location you want us to deliver for you. By Facebook page (Dehumidifier Zeno): you can start the conversation with admin in real time. You can ask any question that you have, there will be an admin answering your questions 24 hours.
Payment details ?

The price on this website is already including shipping and VAT (Thailand). Payment, you will have to pay by transferring to our company account: Account Name: บริษัท ซีต้า แอร์ 211 จำกัด Account No. 238-4-89807-4 Bangkok Bank
Are there any promotions or how can I be notified ?

For exclusive promotions, please follow our Facebook page (Dehumidifier Zeno). There are discount rates based on the quantity. So please give us specific number so we can calculate the possible discount rate for you.
Can you shipping oversea ?

Basically, we deliver our products all over Thailand, but we can shipping the products for you wherever you are.
Do you have setup service and after service ?

Yes, we do. For Bangkok and nearby provinces, we will offer setup and service for you. For others provinces, we provide you a manual of specific model for you. Overall, our dehumidifiers and humidifiers are extremely simple to setup.
Which models provide water tank ?

There are only two models that provide water tank: ZN-12, ZN-26 and ZN-60. For other models, you have to setup a water pipe to drain out.
Where is your company located?

22/9 Khlong Thawi Watthana Road. Bang khae Nua, Bang khae Bangkok 10160 22/9 ถนนเลียบคลองทวีวัฒนา แขวงบางแคเหนือ เขตบางแค กรุงเทพฯ 10160